Privacy Policy

Last updated: 1 September 2026. This Privacy Policy explains how Grevqelix Ltd ("Grevqelix", "we", "our") collects, uses and protects personal information when you use the Grevqelix platform or contact our support team.

1. Who We Are

Grevqelix Ltd is registered in England and Wales. Our registered address is 27 Threadneedle Street, London, EC2R 8AY, United Kingdom. You can contact us at [email protected] or by telephone at +44 20 7946 0572.

2. Information We Collect

We collect information that you provide directly, including:

  • Your name and email address when you submit an access-request or contact form.
  • The content of messages you send to the Grevqelix support team.
  • Information you provide while using the platform dashboard and data review tools.
  • Technical information such as browser type, device type and IP address, collected automatically when you visit the site.

3. How We Use Your Information

Grevqelix uses the information collected to:

  • Process and respond to access requests and support enquiries.
  • Provide and maintain the platform features available to registered users.
  • Improve the platform based on aggregated, anonymised usage patterns.
  • Comply with applicable legal obligations.

We do not use your personal information for advertising or share it with third parties for commercial purposes unrelated to platform operation.

4. Legal Basis for Processing

We process your personal information under the following legal bases: (a) performance of a contract, where processing is necessary to provide the platform services you have requested; (b) legitimate interests, where we have a genuine and proportionate reason to process information for platform security and improvement; and (c) compliance with a legal obligation.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy or as required by law. Access-request information is retained for a minimum of 12 months following the close of any associated support interaction.

6. Your Rights

Under applicable data protection law, you have the right to access, correct, delete or restrict the processing of your personal information. You may also object to certain types of processing or request a copy of your data in a portable format. To exercise any of these rights, contact us at [email protected].

7. Cookies

The Grevqelix platform uses only technically necessary cookies required for session management and security. We do not use advertising or tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted on this page with a revised "Last updated" date. Continued use of the Grevqelix platform after a change constitutes acceptance of the updated policy.

9. Contact

For questions or concerns about this Privacy Policy, contact Grevqelix Ltd at [email protected] or write to us at 27 Threadneedle Street, London, EC2R 8AY, United Kingdom.